Frequently Asked
Questions
Find quick answers about orders, shipping, returns, products, and payments.
Orders
How do I place an order?
If an item is out of stock/ unavailable, you can use the "Notify me when available" option to receive an update when the item is back in stock.
Can I modify or cancel my order after placing it?
Will I receive an order confirmation?
Shipping
Where do you ship to?
How long does shipping take?
Delivery Times:
• Cyprus: 1–3 business days
• Greece: 5–10 business days
Store Pickup:
Orders are available for pickup during working hours:
• Monday – Friday: 9:00 – 18:30
• Saturday: 9:00 – 13:00
• Sunday: Closed
Orders placed after 18:30 (or after 13:00 on Saturdays) will be available for pickup the next working day. Alternatively, we will contact you to notify you when your order is ready for collection.
How much does shipping cost?
Returns & Exchanges
Can I return a product?
See terms & Conditions for specification
How do I start a return?
Do I have to pay for return shipping?
Customers are responsible for covering the cost of return shipping.
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