When you place an order, create an account, contact us, or subscribe to updates, we may collect personal information such as your name, billing and shipping address, email address, phone number, and order details.

Payments are processed securely through third-party payment providers. We do not store your full payment card details on our website.

We may automatically collect certain technical data such as your IP address, browser type, device information, time zone, and browsing activity on our website.

• To process and fulfill your orders
• To communicate with you regarding your order or enquiry
• To provide customer support
• To improve our website, products, and services
• To detect and prevent fraud or misuse
• To send marketing communications, including updates on new products, promotions, and offers, where you have provided your consent

If you choose to sign up to our newsletter or marketing updates, we may use your email address to send you information about new products, promotions, special offers, and updates related to our store.

You will only receive these communications if you have provided your consent, and you can unsubscribe at any time by clicking the unsubscribe link included in our emails.

We do not share your email address with third parties for their marketing purposes.

We only share your personal information where necessary to operate our business and provide our services. This may include sharing information with payment providers, delivery carriers, website hosting providers, and analytics services.

We do not sell or rent your personal information to third parties.

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, keep products in your cart, and help us understand how visitors use our website.

You can manage or disable cookies through your browser settings, although some parts of the website may not function properly if cookies are disabled.

We retain your personal data only for as long as necessary to fulfill orders, provide support, comply with legal and accounting obligations, resolve disputes, and enforce our policies.

Depending on your location, you may have the right to request access to the personal data we hold about you, request correction of inaccurate information, request deletion of your data, object to certain uses of your data, or request a copy of your information.

To make such a request, please contact us using the contact details below.

We take reasonable steps to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration. However, no online transmission or storage system can be guaranteed to be completely secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal requirements. Any updates will be posted on this page.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at info@horseshopcy.com